InsurTech case study:Ant Financial's mutual protection health plan.

InsurTech Case Study:Ant Financial's Mutual Protection Health Plan

Posted on June 5, 2019, James Liu

On October 16, 2018, Ant Financial — an affiliate company of the Chinese Alibaba Group – teamed up with Trust Mutual Life Insurance Company to launch a very innovative health insurance plan, named "Mutual Protection." Members would be paid an insurance benefit of CNY300,000 (US$43,428) upon being diagnosed with cancer or any one of the 99-plus critical illnesses. The cost of becoming a Plan member is nil...

As a former life insurance executive and actuary, I could not help but ask myself some burning questions:

  1. How would the Plan manage the most critical risk aspect in life and health insurance, that is, adverse selection by high-risk customers?
  2. If the percentage of high-risk members (e.g., ill or old) is much higher than what the company had expected, how would the cost to be shared by low-risk members (e.g., healthy and young) remain reasonable and acceptable?
  3. The Plan seemed to guarantee insurance coverage renewability till age 60. How about coverage after 60, when the need for health insurance would become even stronger?
  4. Is this a health insurance product or in essence a P2P health insurance platform?
  5. Is the new Mutual Treasure an insurance or not?

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